Privacy
Policy

The following conditions regulate the use of the website http://airbox.com.pa/ owned by Airbox Express S. de R.L., a Panamanian company domiciled in Panama City, Panama, as well as the Privacy Policies and consents for the Use of Personal Data.

• When visiting our website http://airbox.com.pa/ we may automatically collect information that helps us identify you such as IP address, location and how you arrived at our site, as well as the duration of your visit and your time zone. This information helps us provide you with better service, including but not limited to your device's network address, operating system, the referring site, your activity on the site, and the time and date of your visit.
• Our website https://airbox.com.pa may include links to other domains and/or subdomains for your convenience and information. We suggest you familiarize yourself with the privacy policies of those websites.
• Through your web browser we may transfer alphanumeric identifiers, cookies, that help us identify you when you visit our website. You can make decisions regarding cookies. By modifying your browser preferences, you have the option to accept all cookies, to be notified when a cookie is stored, or to reject all cookies.
• Airbox Express S. de R.L. uses data analysis tools such as Google Analytics to analyze traffic to this site. Google Analytics does not create individual visitor profiles and only collects aggregate data. You can learn more about Google Analytics on their official site at http://www.google.com/analytics/
• Airbox Express S. de R.L. uses data analysis tools such as Facebook Pixel to analyze traffic to this site. You can learn more about Facebook on their official site at https://www.facebook.com/about/privacy
• By registering through our online form or any of the contact forms on our website, making purchases using our address, maintaining a business relationship with Airbox Express S. de R.L., contacting us by any means including email, telephone, fax, written media such as online chat or WhatsApp, SMS, or appearing in person at any of our branches or agencies, you accept the terms and conditions described in this Policy, thereby granting your express consent for the processing of your personal data, which includes but is not limited to: name, email address, ID number, telephone number, postal address, as well as any other identifying information and purchase history.
• Your personal data will be processed solely for processing your packages or online purchases, processing the corresponding payments, and sending promotions, surveys or information regarding your packages and online purchases in order to provide you with better service.
• Airbox Express S. de R.L. may verify, update, register or request your credit references from the Asociación Panameña de Crédito (APC). By accepting our privacy policy, you authorize Airbox Express S. de R.L. to collect, store, record, organize, process, select, extract, compare, interconnect, associate, dissociate, communicate, assign, exchange, transfer, transmit or cancel your credit references, as well as those of the company it represents to the APC or any other entity it deems appropriate for the credit process, as well as to consult the SVI identity verification system of the Electoral Tribunal for the purpose of validating your identification data.
• The information may be used to process payments, support internal and external audit processes, and to improve the relationship between you and Airbox Express S. de R.L.
• Credit card numbers entered for online payment through My Account at Airbox Express S. de R.L. are at no time collected or stored and are processed on the bank's servers.
• Banking information processed through the Add Credit Card section of My Account Airbox for automatic billing is stored with appropriate access controls and encryption to protect the information. If you use our user section to register your personal information, its transmission will be protected by the encryption technologies of Secure Sockets Layer and Transport Layer Security (TLS) protocols.
• Any content or costs of our services may be modified or removed from the website at the company's sole discretion. Access to website information is the user's responsibility, and no claims regarding the quality, accuracy or completeness of the content shall be accepted, regardless of how it was displayed.
• Airbox Express S. de R.L. does not sell, transmit, disclose or license database information.
• The user grants express consent for Airbox Express S. de R.L. to process their personal data with providers or persons required to help us provide services, for security, administrative, efficiency, advertising purposes, to process transactions or any other purpose necessary for this end. For example, we may host our site or databases on another company's machines and/or use their services to host sections of our site. In order to perform their duties, these third-party companies, unless you request otherwise, may have limited access to some customer data we maintain in our files. They will handle the data with full confidentiality of your personal information, limit access to that information to the minimum necessary to perform their work, and comply with applicable legislation and Personal Data Protection regulations.
• Airbox Express S. de R.L. may share or disclose personal information when reasonably necessary to comply with legal processes or with authorities, to respond to any claim, or to protect the rights, property or safety of the company, our customers, employees or the public. Likewise, our customers' information, including personal information, may be disclosed or transferred as part of or during negotiations of any merger, sale of assets or acquisition of the company.
• As the owner of your personal data, you have the right to:
  • Review and request updates, modifications or deletion of your personal information;
  • Request additional information regarding the use of personal data;
  • Revoke the express authorization you have granted to process your information; access, rectify, cancel and object to providing your personal data.
  • Access your personal data.
• To exercise any of your rights, you may submit your request through the forms enabled in your My Account section at http://micuenta.airbox.com.pa/ or on our website in the contact section at https://www.airbox.com.pa/contacto/
• The contents, pages and screens of the site, together with the logo and trademarks, are the property of Airbox Express S. de R.L. They are duly registered and protected by law. Under no circumstances may any of them be used without written authorization from Airbox Express S. de R.L.
• The information, images and graphic content of this site may not be copied, modified, reproduced, in whole or in part, nor published or distributed for commercial purposes.
• Airbox Express S. de R.L. makes commercially reasonable efforts to protect information from unauthorized access, loss, misuse or alteration through technical, contractual, physical and administrative measures, and has the highest security measures for conducting commerce through virtual or electronic means.
• Airbox Express S. de R.L. has secure servers that use the SSL (Secure Socket Layer) protocol when transmitting or receiving personal information. Additionally, we maintain high security standards. Airbox Express S. de R.L.'s banking providers are highly reputable and comply with PCI DSS (Payment Card Industry Data Security Standard) security standards.
• The payment process operates on a secure server using the SSL (Secure Socket Layer) protocol.

For more information, questions or inquiries about this Privacy Policy or any other information about the website, you may contact us through the contact form on our website at https://airbox.com.pa.

Airbox Express S. de R.L. reserves the right to refuse service, close, delete or edit content, as well as to accept or cancel packages or orders at its discretion, in case of any suspicion that the information provided is fraudulent, unethical or illegal, whether due to manipulation of information, stolen goods, stolen identities or credit cards, as well as any other anomaly or illegal activity, including but not limited to document forgery. Airbox Express S. de R.L. will proceed with the corresponding reports to the authorities.

The customer may stop using Airbox Express S. de R.L. services at any time or request account closure, being responsible for any pending payments, including those generated by abandoned packages at the time of account closure. To exercise any of your rights, you may submit your request through the forms enabled in your My Account section at http://micuenta.airbox.com.pa/ or on our website in the contact section at https://www.airbox.com.pa/contacto/

This Policy may be modified at any time or for any reason, and is considered valid as of the date of its publication on the website at https://airbox.com.pa/. We recommend that you periodically review our website to stay informed of updates.