Recommendations for Importing Your Medications and Topical Products
Below are some recommendations to help you receive your medications and topical items on time:
- Every medication or product with medicinal components must have a Medical Prescription.
- You must always attach your ID or passport. Immigration Cards or IDs from other countries are not accepted.
- You must always present an invoice along with your prescription, if it was not sent directly from a pharmacy in the United States.
- You must always present an invoice for any topical product — skin creams, cosmetics, shampoo or conditioners, aromatic oils, perfumes, repellents, eye drops, or any product that comes into contact with the skin.
- The procedure takes 3 to 5 business days once initiated with Pharmacy and Drugs.
Every prescription must meet the following general requirements: CLICK HERE
- Name of the public health institution or prescribing physician
- Full name of the patient, age, and prescription date
- Social security number (optional if applicable)
- Generic and commercial name of the product
- Concentration or strength, pharmaceutical form, route of administration, quantity, dosage, and days of treatment. The prescribed quantity and dose must match the days of treatment.
- Full name, professional license number, specialty, and phone number of the prescribing physician. This information must be written in legible print or through a lithographed stamp.
- Usage instructions
- Handwritten signature in ink of the prescribing physician.
- The institutional prescription must bear the stamp of the issuing executive unit.
- For chronic conditions, the physician will use the extended-use prescription, valid for three prescriptions of the same medication, corresponding to 3 months of treatment. Extended-use prescriptions must include the phrase "Extended-use prescription." The format must contain three identical numbered prescriptions: 1 for the first, 2 for the second, and 3 for the third.
We hope these recommendations are useful so that your merchandise can be processed promptly.
Important Notes:
- The authorization process for importing products classified as medications or drugs is not a process requested by Airbox Express, but by the National Department of Pharmacy and Drugs of the Ministry of Health. The cost for carrying out this procedure with Airbox Express is $8.
- If you wish to stay informed about products controlled by the Department of Pharmacy and Drugs, visit their website by clicking HERE.
- If you wish to download the resolution issued by the Department of Pharmacy and Drugs, click HERE.
For any questions or additional inquiries, do not hesitate to contact us at 269-9774 or write to us through our LIVE CHAT located at the bottom right.